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Refund & Cancellation Policy

Last updated: 20 May 2026

1. Return & Refund Policy

Since our products are digital content (online book reading access) that is delivered instantly upon payment, all sales are final.

Exception — Technical Access Issues

If you experience a genuine technical issue that prevents you from accessing your purchased content (e.g., payment was deducted but access was not granted), you may contact us within 7 days of your purchase date.

• We will first attempt to resolve the technical issue and restore your access.
• If the issue cannot be resolved, a full refund will be issued at our sole discretion.

Refund Mode

Approved refunds will be processed to the original payment method via Razorpay within 5–7 business days.

Non-Refundable Scenarios

• Change of mind after purchase
• Inability to read due to personal device or internet issues
• Content does not meet personal expectations
• Duplicate purchase of the same tier (the system prevents this, but if it occurs, contact us)

2. Cancellation Policy

• You may cancel the payment process at any time before completing the payment in the Razorpay payment window. No charges will be made.
• Once a payment is successfully completed, the digital content access is granted immediately. Therefore, cancellation after payment is not possible.
• There is no subscription to cancel — all purchases are one-time payments with unlimited validity.

3. Shipping & Delivery Policy

4. How to Request a Refund

Email us at mahfuzz786@gmail.com with:

• Your registered email address (Google account)
• Razorpay Payment / Order ID (from your payment confirmation)
• Description of the technical issue

We aim to respond within 48 hours.

5. Contact